FAQ

 

1. Is commissioning handmade furniture very expensive?

Not necessarily. Much depends upon the choice of timbers and the complexity of design and finish. Well made furniture lasts for years, good value compared to some of the mass produced furniture available.  

2. Am I under any obligation if I ask for a free estimate?

No, we give free estimates with no obligation.  

3. Am I restricted to designs from a range?

No, all work is made entirely from scratch in our workshop, be it a kitchen or free standing item.  

4. Do you have a price list?

All the furniture and kitchens that we make are different. Every item is quoted for on an individual basis.  

5. Do you supply kitchen appliances?

Yes, we can supply most kitchen appliances at very competitive prices.  

6. What sort of timbers do you use and are they from sustainable forests?

We will consider working in almost any timber and try to ensure that we purchase from environmentally sound sources. Currently we will not work in either Mahogany or Teak. Most commonly we use north European and north American woods such as Oak, Maple, Cherry, Walnut, Cedar and Pine.  

7. Do you use MDF, chipboard or plywood?

Absolutely not! We turn down work requested in these materials. Very occasionally we might use some plywood if there is a very good reason to do so, but never without first discussing it with the customer.  

8. What sort of finishes do you use and how durable are they?

It depends somewhat upon the timber as well as the customers taste. Each has its own merits. Here is a list of the most commonly applied finishes.

Natural Wax Gives a beautiful natural looking finish to timber. With plenty of elbow grease it can be buffed to a deep shine. Can be damaged from liquids and heat. It is fairly easy to refinish.
French polish Often associated with antique furniture. French polish gives an attractive deep shine without looking 'plastic' like many modern lacquers. Prone to damage from liquids and heat. Care must be taken with furniture finished this way. Repairing a damaged french polish finish can be done in many cases, although sometimes a complete refinish is required.
Oil My personal favourite. An oiled finish is one that just goes on improving with age. It does require maintaining. Every so often an additional coat of oil is applied and buffed. Much more resistant to water and heat damage than wax or french polish; it is suitable for kitchen worktops. Repairing damage on a newly made piece is not difficult, however, a hand rubbed oil finish that has built up a beautiful patina over many years may be more difficult.
Modern Lacquer A very hard, very shiny and very durable finish. Often criticized for looking too plastic we have found many people do not like this look. It is resistant to water, alcohol, and the odd knock. Whilst it has obvious benefits in terms of durability once damaged (most often through scratching or chipping) it is nigh on impossible to repair. We do not do Lacquer finishes in house.
Paint No need for an explanation here. Painted furniture can look very attractive especially in combination with a natural oiled or waxed timber finish. e.g. A painted table base with an oiled hardwood top.
 

9. Do you deliver?

We will deliver for free locally. For greater distances courier can be arranged. Prices do not include delivery charges.